社区 发现 Amazon CPC审核被拒绝4次,显示警告标签缺少或...
CPC审核被拒绝4次,显示警告标签缺少或无效, 但实际我提供了警告语。现在求救大家,我这个到底哪里出错了,我该怎么提交
我按要求提交了cpc报告和证书, 还有产品图片以及标签信息, 第一次标签上没有3岁以下防窒息警告语,所以加拿大美国都拒绝了。第二次我在标签上加上了警告语
WARNING:
CHOKING HAZARD—Small parts
Not for children under 3 years.
我的袋子后面是防窒息
这一次我加拿大通过了, 但是美国拒绝, 我重新提交,把标签做大,前后被拒绝了4次了,被拒绝的原因都是“警告标签缺少或无效”,
拒绝的邮件:
We have reviewed all the documents provided. However, we still have unmet compliance requirements.
If you are unable to fulfill your compliance requirements as outlined below, we will be unable to proceed further with the compliance validation and will remove your product.
1. All children's products require warning label information affixed to the product or its packaging, as applicable and defined by federal regulations.
Please provide an image of your product or product packaging with the applicable warning label noting any hazards posed by the product as well as the appropriate age grading.
我问了同行和实验室。他们主要说一下几个原因
1.有同行说, 我6m+的产品, 警告语又3岁以下防窒息,相矛盾,亚马逊不认可, 建议我把警告语改成:
WARNING:
CHOKING HAZARD—Small parts
Not for children under 6 months.
但是我之前上架1+的产品也是填3岁以下防窒息,也都正常过了,所以我觉得应该不是这个问题,
2. 实验室觉得我应该单独拍个标签图片, 命名警告语。
另外一个办法就是,6m+的产品是不需要警告语, 他建议我把后台的CPSIA的警告属性选择“No Warning Applicable”, 然后把标签的3岁以下防窒息的警告语去掉。
我现在求救大家,我这个到底哪里出错了,我该怎么提交,希望有经验丰富的大神帮我解决,谢谢
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