社区 发现 Amazon 亚马逊美国站新账号因manipulate...
亚马逊美国站新账号因manipulated被封，但是从没刷单测评，feedback和review都还是0，请问怎么办呢？
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账号刚申请了两个多月，陆续上架了一些产品但是从没测评刷单，今晚突然被封号了，邮件上说是因为操纵评论，参考了一些前辈的问题，发现大家都是有测评刷单才被封号的，但是没有的话怎么申诉呢?feedback和review都还是0，邮件内容如下，求各位大神帮忙~
Hello,
Your listings have been temporarily deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your Account.
Why is this happening?
You have manipulated your sales and violated one or more of the "Misuse of Ratings, Feedback, or Reviews," "Misuse of Sales Rank," and "Misuse of Search and Browse" policies (https://sellercentral.amazon.com/ Gp/help/G200386250).
How do I reactivate my account?
To reactivate your account, please send a plan of action that explains:
-- The root cause(s) of the Sales Rank & Search and Browse violation;
-- The actions you have taken to resolve the policy violation; and
-- The steps you have taken to prevent this violation in the future.
How do I send the required information?
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).
What happens if I do not send the requested information?
If you do not send an acceptable plan within 17 days, you may not be eligible to sell on Amazon anymore. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your Members have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com. If you have any FBA inventory remaining in our fulfillment centers, you will Receive an email in 30 days with instruction on how to remove it.
You can view your account performance (https://sellercentral.amazon.c ... uspend) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows How well your account is performing against the performance metrics and policies required to sell on Amazon.
Hello,
Your listings have been temporarily deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your Account.
Why is this happening?
You have manipulated your sales and violated one or more of the "Misuse of Ratings, Feedback, or Reviews," "Misuse of Sales Rank," and "Misuse of Search and Browse" policies (https://sellercentral.amazon.com/ Gp/help/G200386250).
How do I reactivate my account?
To reactivate your account, please send a plan of action that explains:
-- The root cause(s) of the Sales Rank & Search and Browse violation;
-- The actions you have taken to resolve the policy violation; and
-- The steps you have taken to prevent this violation in the future.
How do I send the required information?
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).
What happens if I do not send the requested information?
If you do not send an acceptable plan within 17 days, you may not be eligible to sell on Amazon anymore. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your Members have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com. If you have any FBA inventory remaining in our fulfillment centers, you will Receive an email in 30 days with instruction on how to remove it.
You can view your account performance (https://sellercentral.amazon.c ... uspend) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows How well your account is performing against the performance metrics and policies required to sell on Amazon.
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Ginnee
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