社区 发现 Amazon 欧洲站点视频不过，收到邮件店铺欺诈，请问...
欧洲站点视频不过，收到邮件店铺欺诈，请问有没有能解答或者解救的伙伴。挽救的几率有多大。同一套的资料北美是否会收到影响
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欧洲视频过后，隔了20分钟，亚马逊欧洲站直接一封邮件
Your Amazon Seller account has been deactivated in accordance with Section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you at this time but will stay in your account while we work with you to address this issue in accordance with the "Funds Withholding Policy":
https://sellercentral.amazon.d ... P27M6
If you have an outstanding balance in your account, you will receive a separate notification within 24 hours with instructions to request your disbursement. You can confirm the outstanding balance in your account at any time by checking your Seller Central Payment report.
Why did this happen?
After reviewing your account and the information you provided during your virtual identity verification, we believe, or our controls identify, that your account may have been used for deceptive, fraudulent, or illegal activity, which is in violation of Section 3 of the "Amazon Services Business Solutions Agreement":
https://sellercentral.amazon.c ... G1791
We are here to help
If you have questions about our policies or if you believe your account has been deactivated in error, contact us by following the instructions in the banner on the top of your "Account Health" page:
https://sellercentral.amazon.d ... board
To view your account performance, go to "Account Health":
https://sellercentral.amazon.d ... em_ap
You can also select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device. The "Account Health" page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- On iOS:
https://itunes.apple.com/de/ap ... 41485
-- On Android:
https://play.google.com/store/ ... de_DE
Merchant Credit Team
Amazon.de
Amazon Payments Europe S.C.A. (soc
根据亚马逊服务商业解决方案协议第 3 条，您的亚马逊卖家账户已被停用。 您的列表已被删除。 目前，资金不会转给您，但会保留在您的账户中，同时我们会根据“资金预扣政策”与您合作解决此问题：
https://sellercentral.amazon.d ... P27M6
如果您的帐户中有未结余额，您将在 24 小时内收到单独的通知，其中包含请求付款的说明。 您可以随时通过查看卖家中心付款报告来确认您帐户中的未结余额。
为什么会发生这种情况？
在审查您的账户以及您在虚拟身份验证过程中提供的信息后，我们认为或我们的控制措施发现您的账户可能已被用于欺骗、欺诈或非法活动，这违反了“亚马逊”的第 3 条 服务业务解决方案协议》：
https://sellercentral.amazon.c ... G1791
我们随时为您提供帮助
如果您对我们的政策有疑问，或者您认为您的帐户被错误停用，请按照“帐户运行状况”页面顶部横幅中的说明与我们联系：
https://sellercentral.amazon.d ... board
要查看您的帐户表现，请转到“帐户运行状况”：
https://sellercentral.amazon.d ... em_ap
您还可以在 iOS 或 Android 设备上的亚马逊卖家应用程序的主屏幕上选择“账户运行状况”。 “账户运行状况”页面显示您的账户在亚马逊上销售所需的绩效指标和政策方面的表现如何。
-- 在 iOS 上：
https://itunes.apple.com/de/ap ... 41485
-- 在安卓上：
https://play.google.com/store/ ... de_DE
商户信贷团队
亚马逊德国
亚马逊支付欧洲 S.C.A. （社会组织
请问一下有没有小伙伴遇到这个情况的。挽救的几率有多大。同一套的资料北美是否会收到影响。
Your Amazon Seller account has been deactivated in accordance with Section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you at this time but will stay in your account while we work with you to address this issue in accordance with the "Funds Withholding Policy":
https://sellercentral.amazon.d ... P27M6
If you have an outstanding balance in your account, you will receive a separate notification within 24 hours with instructions to request your disbursement. You can confirm the outstanding balance in your account at any time by checking your Seller Central Payment report.
Why did this happen?
After reviewing your account and the information you provided during your virtual identity verification, we believe, or our controls identify, that your account may have been used for deceptive, fraudulent, or illegal activity, which is in violation of Section 3 of the "Amazon Services Business Solutions Agreement":
https://sellercentral.amazon.c ... G1791
We are here to help
If you have questions about our policies or if you believe your account has been deactivated in error, contact us by following the instructions in the banner on the top of your "Account Health" page:
https://sellercentral.amazon.d ... board
To view your account performance, go to "Account Health":
https://sellercentral.amazon.d ... em_ap
You can also select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device. The "Account Health" page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- On iOS:
https://itunes.apple.com/de/ap ... 41485
-- On Android:
https://play.google.com/store/ ... de_DE
Merchant Credit Team
Amazon.de
Amazon Payments Europe S.C.A. (soc
根据亚马逊服务商业解决方案协议第 3 条，您的亚马逊卖家账户已被停用。 您的列表已被删除。 目前，资金不会转给您，但会保留在您的账户中，同时我们会根据“资金预扣政策”与您合作解决此问题：
https://sellercentral.amazon.d ... P27M6
如果您的帐户中有未结余额，您将在 24 小时内收到单独的通知，其中包含请求付款的说明。 您可以随时通过查看卖家中心付款报告来确认您帐户中的未结余额。
为什么会发生这种情况？
在审查您的账户以及您在虚拟身份验证过程中提供的信息后，我们认为或我们的控制措施发现您的账户可能已被用于欺骗、欺诈或非法活动，这违反了“亚马逊”的第 3 条 服务业务解决方案协议》：
https://sellercentral.amazon.c ... G1791
我们随时为您提供帮助
如果您对我们的政策有疑问，或者您认为您的帐户被错误停用，请按照“帐户运行状况”页面顶部横幅中的说明与我们联系：
https://sellercentral.amazon.d ... board
要查看您的帐户表现，请转到“帐户运行状况”：
https://sellercentral.amazon.d ... em_ap
您还可以在 iOS 或 Android 设备上的亚马逊卖家应用程序的主屏幕上选择“账户运行状况”。 “账户运行状况”页面显示您的账户在亚马逊上销售所需的绩效指标和政策方面的表现如何。
-- 在 iOS 上：
https://itunes.apple.com/de/ap ... 41485
-- 在安卓上：
https://play.google.com/store/ ... de_DE
商户信贷团队
亚马逊德国
亚马逊支付欧洲 S.C.A. （社会组织
请问一下有没有小伙伴遇到这个情况的。挽救的几率有多大。同一套的资料北美是否会收到影响。
倒计时：
10 个回复
应如是 - 天助自助者
赞同来自:
因为视频审核没过，再次申诉难度特别大，你需要先确认没过的原因是什么。之后才可以针对原因做调整，然后再试试申请二次申诉。
二次申诉可以点邮件里的认为您的帐户被错误停用字段下面点链接。或者发邮件到seller-identityverification-cn@amazon.com 申请二次视频审核，内容要充分提供有效证据。
救回的几率取决于你没过的原因，以及能提供的证据有效性和真实性。
北美后续被关联风险很大，因为你欧洲是资料审核导致冻结，而欧美资料一致，所以风险不小。
应如是 - 天助自助者
赞同来自:
因为视频审核没过，再次申诉难度特别大，你需要先确认没过的原因是什么。之后才可以针对原因做调整，然后再试试申请二次申诉。
二次申诉可以点邮件里的认为您的帐户被错误停用字段下面点链接。或者发邮件到seller-identityverification-cn@amazon.com 申请二次视频审核，内容要充分提供有效证据。
救回的几率取决于你没过的原因，以及能提供的证据有效性和真实性。
北美后续被关联风险很大，因为你欧洲是资料审核导致冻结，而欧美资料一致，所以风险不小。