社区 发现 Amazon listing编辑保存后无任何更新， 客...
listing编辑保存后无任何更新， 客服就让换浏览器, 清零缓存, 也试过没用. 应该不是这个原因,因为我另外一个listing就一点问题没有. 客服又说让提供一些照片啊,upc啊, 明显和这个一点关系没有
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各位大佬, 小弟有2个listing.一个是新品, 因为上货比较着急,发货前大概发了些照片和内容后, 就赶紧发货, 一边发货一边完善各种信息.货物刚刚到fba仓库. 显示可售但是还没有入库. 这个listing从一开始上传图片时候就很奇怪. 图片经常上传了,刷新后确实际没上去. 后来反正是传了很多次,终于传了几张上去.
最近任何内容更改都不成功, 哪怕是改一个大小写,都不行, 更改后, 点保存并完成. 小圆圈转一圈, 没有跳出"感谢您提交更改。如果获得批准，更改将在 15 分钟内体现"这句话. 刷新下还是以前的内容. 而且最近上了个视频, 视频只在页面底部显示,并不会出现在图片第二页面.
开了case, 客服就让换浏览器, 清零缓存, 也试过没用. 应该不是这个原因,因为我另外一个listing就一点问题没有. 客服又说让提供一些照片啊,upc啊, 明显和这个一点关系没有.
In order to investigate this issue, we require the following: - The exact ASIN you want to update. - The incorrect attribute on that ASIN (accessible on the Manage Inventory page under Edit Details). - The incorrect information on that attribute and the correct, updated attribute.
We can proceed with this case once we receive this information. Also, before we can process your request and resolve it for you, we need you to provide one of these valid forms of documentation:
- Manufacturer's or Publisher's (for books) website link clearly showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
- Manufacturer's catalog (Product User Manual), either scanned image of the physical catalog or PDF version showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
- High-resolution product pictures, clearly showing the suggested changes, along with a visible product identifier (UPC, EAN, ISBN, etc.).
- A high-resolution photo of the item in its original packaging showing the product identifier (UPC, EAN, ISBN, etc.) code and the attribute or attributes that you need to change.
最近任何内容更改都不成功, 哪怕是改一个大小写,都不行, 更改后, 点保存并完成. 小圆圈转一圈, 没有跳出"感谢您提交更改。如果获得批准，更改将在 15 分钟内体现"这句话. 刷新下还是以前的内容. 而且最近上了个视频, 视频只在页面底部显示,并不会出现在图片第二页面.
开了case, 客服就让换浏览器, 清零缓存, 也试过没用. 应该不是这个原因,因为我另外一个listing就一点问题没有. 客服又说让提供一些照片啊,upc啊, 明显和这个一点关系没有.
In order to investigate this issue, we require the following: - The exact ASIN you want to update. - The incorrect attribute on that ASIN (accessible on the Manage Inventory page under Edit Details). - The incorrect information on that attribute and the correct, updated attribute.
We can proceed with this case once we receive this information. Also, before we can process your request and resolve it for you, we need you to provide one of these valid forms of documentation:
- Manufacturer's or Publisher's (for books) website link clearly showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
- Manufacturer's catalog (Product User Manual), either scanned image of the physical catalog or PDF version showing the suggested changes, along with visible product identifier (UPC, EAN, ISBN, etc.), if available.
- High-resolution product pictures, clearly showing the suggested changes, along with a visible product identifier (UPC, EAN, ISBN, etc.).
- A high-resolution photo of the item in its original packaging showing the product identifier (UPC, EAN, ISBN, etc.) code and the attribute or attributes that you need to change.
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