Hello,

Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This may take up to 90 days, but funds may be held longer. Please ship any open orders to avoid further impact to your account.

Why is this happening?

You have a separate account A** which was enforced for violating one of our policies. As a result, you may no longer use the X** Selling account to sell on Amazon.com.

How do I reactivate my account?

In order to reactivate this Selling account, X** please follow the below steps:

1. You must first reactivate the account associated with A** by submitting an appeal. Please follow the instructions in the communication received for that account.

2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, X** by using this link: https://sellercentral.amazon.c ... ions. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.

What if I don’t own the account – A**?

If you believe you do not own the other account, please follow the below steps:

1. If you once owned the account/were a rights owner but no longer own it/no longer have account rights, please submit an appeal following this https://sellercentral.amazon.c ... tions and provide supporting documentation to show that you no longer own it/no longer have any relationship to this account. Supporting documentation may include sales deed, purchase agreement, or business transfer agreement, contract termination, etc.

2. If you do not recognize the above account and believe this de-activation was in error, please submit an appeal following this link: https://sellercentral.amazon.c ... tions and confirm that this account does not belong to you. If we cannot substantiate the claim, your account will not be reinstated and this account will not be allowed to do business on Amazon in the future.