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新账号跟卖以前店铺的listing竟然被封了? 最新进展

发帖7次 被置顶0次 被推荐0次 质量分1星 回帖互动61次 历史交流热度8.41% 历史交流深度0%
以下是亚马逊发过来的绩效通知。和大家声明几点:1.我不是跟卖别人,是新开了一个店铺跟卖自己的老店铺几条链接。2.亚马逊的声明是说怀疑我卖假货,我的老店铺确实已经注册商标而且品牌备案,也就是R标   3.我从来没想过自己跟卖自己的店铺会被亚马逊主动审核,因为以前别人跟卖我,我怎么申诉都甩不掉,所以我压根就没去品牌授权   4.其他的材料都好提供,请问这个供应商提供的文件这块,有哪种比较好通过的呢?需要模板看一下让工厂做出来。先谢谢了
 Dear XXX
Your Amazon Seller account has been temporarily deactivated and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).
 
Why is this happening?
We are reviewing your Amazon Seller account for the reason(s) listed below. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.
 
How do I reactivate my account?
To reactivate your selling account, please address the following concern(s):
 


You are offering items that may be inauthentic. A list of these items is provided below:
 
-------------------------------------
ASIN-B0XXXXXXX

Brand : XXXXXX:
Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
 
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

The sale of counterfeit products on Amazon is strictly prohibited.
You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help:
-- Amazon Anti-Counterfeiting Policy (https://sellercentral.amazon.com/gp/help/201165970)
-- Policies and Agreements (https://sellercentral.amazon.com/gp/help/521)

 
How do I send the required information?
Please submit this information to pq-seller-assessment@amazon.com.
 
What happens if I do not send the requested information?
If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in us permanently withholding any payments to you.
 
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.
Sincerely,
Seller Performance Team
amazon.com
http://www.amazon.com
 
看到这么多热心的朋友解答很感激,更新一下最新信息
1,我的旧店铺还活着,并不是死店铺
2,我已经提交了供应商销售许可证书、品牌方授权许可证书、补的发票,但是问题出在发票上,因为需要过去的发票,找供应商补的发票日期都是审核之后的,现在提示我需要以前的发票,请问如何解决
3,这种假货审核的账号,如果没通过是否能够把亚马逊库存转移出来?有服务商跟我说库存会被扣押,不知道是不是吓唬我
 
已邀请:
顶一下,这么看来,Amazon有够脑残的,该管的不管,不该管的瞎管
 

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